Privacy Policy

Last Update: 14th June 2025

Rabona is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy sets out how we collect, use, and protect your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information: Name, email address, phone number, delivery address, and billing details when you place an order or contact us.
Order Information: Product details, sizes, customization requests, and payment information.
Website Usage: IP address, browser details, and page activity for analytical and marketing purposes.
Communication: Any messages or inquiries you send us through contact forms, email, phone, or social media.

2. How We Use Your Information

We use your information to:

Process and fulfill orders: Deliver products to you accurately and efficiently.
Provide customer service: Handle inquiries, resolve issues, and respond to your messages.
Improve our website and service: Analyze usage patterns to enhance functionality and user experience.
Send promotions or updates: With your consent, we may send you promotions, discounts, or news about Rabona.
Comply with legal obligations: We may need to use or disclose information to satisfy legal, regulatory, or administrative requests.

3. How We Protect Your Information

We implement reasonable and appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
Your payments are processed through a secure, encrypted gateway to keep your financial details safely protected.

4. Sharing Your Information

We do not sell or rent your personal information to any third-party companies.
We may share your information with:

Delivery service providers: To fulfill your orders.
Payment processors: To process payments securely.
Other service providers: That help us operate our website and provide services to you (such as email delivery or website maintenance).

All service providers we use are required to treat your information as confidential and use it only for the specified services.

5. Cookies

We use cookies and similar technologies to:

Improve functionality and performance of our website.
Provide a tailored and personalized user experience.
Gather analytical data about website usage.

You can control cookies through your browser’s settings.
Disabling cookies may affect certain features of the website.

6. Your Rights

Depending on applicable laws, you may have the following rights:

To access and rectify your personal information.
To delete your data under certain conditions.
To withdraw consent for marketing communications at any time.
To object to processing in certain cases.

To exercise these rights, please contact us at [email protected].

7. Children’s Privacy

Rabona’s website is not intended for children under the age of 13.
We do not knowingly collect or solicit personal information from children.
If you become aware that a child has provided us with their information, please contact us immediately and we will promptly delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.
Any modifications will be effective immediately upon posting on this page.
We encourage you to check back regularly to stay informed of any changes.

9. Contact

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Rabona
Email: [email protected]
Phone: +880 1515 220053