Return & Exchange Policy

Return Policy

• Returns are only accepted in front of the delivery person at the time of delivery.
• Once the product is successfully delivered and the delivery person has left, returns will no longer be possible.

Exchange Policy

• Exchange requests must be made within 48 hours of product delivery.
• Exchanges are only allowed for size issues. Change of mind is not acceptable.
• The product must be in its original condition, with no damage, and the product tag must remain intact.

Bulk Custom Jersey Return Policy

All bulk custom jersey orders are made-to-order and personalized according to your specifications.
Therefore:

• Returns or exchanges are not eligible for custom orders, except in cases of:
  • Manufacturing defects
  • Incorrect delivery (wrong sizes, names, numbers, or colors not matching your approved order details)
• If you discover a defect or an error in your bulk custom order, please contact us within 48 hours of delivery with photo proof of the issue.
• After approval, we may repair, replace, or provide a partial or full refund, depending on the nature of the defect and our discretion.
• The products must be unused, undamaged, and in their original packaging.

Need Help

For any return or exchange requests, please contact us through our official channels.

• Email: support@rabonabd.com
• Phone: +8801515220053
• Website: rabonabd.com